Cloud Hosted Business 2 Business System - Pyramid B2B

Allows dealers to post warranty claims, consisting of:
• Vehicle Details
• Vehicle Owner Details
• Parts required -> Fault Description, Fault Code, Labour Time, FRT, Stock Availability, Despatched Information
• Claim Description
• Notes
• Messages
• Images

The claims are controlled with a Claim Status:
• Approved Rejected
• Pending
• Accepted Awaiting Parts
• Vehicle Off Road
• Complete
• Closed

You can print the Claim details onto a PDF

Allows your dealers to activate warranties with:
• Date of Registration
• Delivery Date
• Registration Number
• Make
• Model
• Frame Number

Warranty activation captures the buyer details including address, telephone, city, postcode that can be reported on. The dealer can also update the Service history each time the vehicle is serviced for a full-service history database.

The electronic parts catalogue allows your dealers to order parts and accessories easily by navigating your entire range of vehicles, broken down into Engine & Frame with schematics diagrams and HTML coordinates for click to basket ordering. We provide a template excel spreadsheet and example ZIP file that you need to create for each model of vehicle that can be uploaded to the B2B system.

Allows the dealers to view the outstanding orders consisting of:
• Order Number
• Date
• Status
• Items on Back Order
• SKU
• Description
• Qty
• ETA Date
• Tracking Number

Allows the dealer to access, imagery, company branding, logos, manuals that you can easily upload and manage.

Providing your DMS is integrated or your using Pyramid DMS your dealers can view and print invoices and credits and access a live statement of account from the Sales Ledger in your DMS.